We work with government, business enterprises, public, third sector and voluntary organisations to discover how we can enhance performance and quality. We can lead research projects for you and/or work alongside you to help develop your capacity to understand and conduct your own research.

gr a y s expertise encompasses:

  • Empirical studies
  • Service Evaluation
  • Service Review
  • Individual and Organisational Analyses
  • Locating Innovation and Creativity


  • Qualitative data collection – particularly qualitative descriptors for resilience an wellbeing using Grays (2016; 17) model.
  • Development/production of qualitative analysis frameworks
  • Qualitative data analysis
  • SWEMWEBS to ascertain mental wellbeing


We use a range of methodologies, these include grays best self/periphery experiential model and, PDSA, Action Research, OD/OL, Interpretative Phenomenological Analysis, case studies, auto-ethnography, and constructivism/co-production.

Ethical Practice


We follow current ethical and legal practice and all information is handled in confidence.  This means that unless we are given permission to do so, the name and details of those participating in research and evaluations are anonymised. The only time we may breach confidentiality is where we have a statutory duty to disclose.  For example, if we feel that those participating might need help, and/or where we believe that harm may come to others.

Data storage

All of our data is anonymised and stored/saved as per GDPR requirements. We are registered with the Information Commissioner.


While we do not envisage being part of our research or evaluation studies may cause harm or distress, we ensure that all participants have access to support should they need to discuss any issues arising out of participation. We also ensure that the wider researche team and management group are experienced and sensitive to the needs of participants who may be vulnerable.


Particpants to research and evaluation are recruited in conjunction with those commissioning studies. All paticipants are free to withdraw at any time from any element of the study without the need for explanation.  Any anonymised information that is already collected may be used, if participants are happy for this to be done. Otherwise participants may request that information is destroyed and no further use is made.


All participants are required to sign a fully informed consent form. This means that details of the study in terms of what it is about, how the data will be used, how knowledge will be shared, provisions for withdrawal and confidentiality are provided before consent is given.

Knowledge sharing

Where possible the reports and papers from our evaluations are submitted to academic journals and conferences. We also provide articles for professional journals and share findings through workshops, seminars, social media and public engagement activities. We ensure we have permission to do this from those participating and commissioning studies.

Publishing our work

We often fund and publish our own studies, below you will find references to some of them:

Gray. D., Jones. K.  (2018) “The resilience and wellbeing of public sector leaders”, International Journal of Public Leadership,

Gray, D. (2018) Wellbeing: A compassionate approach to the workplace. Sowing the Seeds. Wales Leadership Academy. Welsh Government

Gray. D. (2018) The resilience and wellbeing of Adult Carers in Employment (ACE) and Young Carers in Employment (YCE). Final Report. Ceredigion County Council.

Gray. D (2017) ‘Developing Leadership Resilience through a Sense of Coherence’ *in Contemporary Leadership Challenges * free access here

Gray. D., Jones., K. (2017) Caring for the ‘Third Workforce’: Developing Resilience and Wellbeing with Carers. Final Report. Hwyl Dda University Health Board/Mid Wales Healthcare Collaborative.

Gray, D. (2015) Resilience and Wellbeing at Work. Report. Betsi Cadwallader University Health Board.

Gray, D., Jones. K. (2015)”Using Organisational Development and Learning methods to develop resilience for sustainable futures with SME’s and Micro Business’s: the case of the ‘Business Alliance’” in Journal of Small Business and Enterprise Developmentin press 2015

Gray, D., Burls. A., Kogan. M. (2014) Developing a Saltuogenic model for coaching practice: the findings of a proof of concept empirical study. International Journal of Evidence-Based Coaching and Mentoring

Gray. D. (2013) Collaboration and Reciprocity. The Training Journal. Commissioned article

Gray. D. (2013) Creating learning cultures post Francis. The Training Journal. Commissioned article

Gray, D., Williams, S. (2012) Facilitating educational leadership: using frames to increase action. Leadership & Organization Development Journal. 33(6): p. 583-593.

Gray, D., Williams, S. (2011) “From blaming to learning: re-framing organisational learning from adverse incidents”, Learning Organization, The, Vol. 18 Iss: 6, pp.438 – 453